CREATE A RETURN + RETURN POLICY
Items must be returned in their original packaging, without wear or damage, along with the original packing slip.
Returns will be processed within 7 business days of USPS.com receipt confirming delivery. Refunds are issued to the original form of payment and usually take 3-5 business days to show.
Please email us at RETURNS@LUCKYCLOTHINGCO.COM with any questions about our return policy or process or fill out the form below.
Shoes must be returned in their original box enclosed in proper shipping package. Any shoes returned without box or have been worn are subject to partial refund.
Unfortunately LUCKY&CO is unable to process returns on jewelry or bralette purchases.
We will accept returns without a prepaid label however we are unable to refund for any shipping paid by the customer. If the prepaid label has insufficient funds please let us know before shipping.
If you are an International customer, you are required to pay return shipping. Please mail your returns to the following address: